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LIVE from Ellucian LIVE 2025 - with Steven Wilson, CIO, Muskegon Community College

Steven Wilson, CIO · Muskegon Community College

Apr 8, 2025 22 min
LIVE from Ellucian LIVE 2025 - with Steven Wilson, CIO, Muskegon Community College

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Video published on the EdUp Experience channel on YouTubeOpen on YouTube

What this conversation answers

  • 01

    How did student demands drive Muskegon's technology modernization?

  • 02

    What role did cybersecurity & business continuity play in modernization decisions?

  • 03

    How did removing customizations lead to unexpected efficiency gains?

  • 04

    Why is communication critical throughout a multi-year modernization journey?

  • 05

    How has modernization transformed IT's role from maintenance to strategic initiatives?

  • 06

    Shifting from 66% infrastructure maintenance to 66% strategic initiatives

Show notes

It's YOUR time to #EdUp

In this episode, recorded LIVE from Ellucian LIVE 2025 in Orlando, Florida,

YOUR guest is Steven Wilson, CIO, Muskegon Community College

YOUR host is Dr. Chris Moloney⁠, Principal Strategic Specialist, ⁠Ellucian⁠

  • How did student demands drive Muskegon's technology modernization?
  • What role did cybersecurity & business continuity play in modernization decisions?
  • How did removing customizations lead to unexpected efficiency gains?
  • Why is communication critical throughout a multi-year modernization journey?
  • How has modernization transformed IT's role from maintenance to strategic initiatives?

Topics include:

  • Shifting from 66% infrastructure maintenance to 66% strategic initiatives
  • Reducing financial processes from hours to minutes
  • Managing a 3-4 year modernization journey successfully
  • Maintaining operations during campus-wide power outages
  • Positioning for AI & future technological innovations

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