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What Makes Champlain College's Online Retention Rate So High? - with Christa Montagnino, Vice President for Online Operations, Champlain College

Christa Montagnino, Vice President for Online Operations · Champlain College

May 21, 2025 51 min
What Makes Champlain College's Online Retention Rate So High? - with Christa Montagnino, Vice President for Online Operations, Champlain College

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What this conversation answers

  • 01

    How has Champlain College Online grown to over 100 programs in just 2.5 years?

  • 02

    What role does AI literacy play across all degree programs at Champlain?

  • 03

    How is Champlain addressing student debt through innovative approaches to credit transfer & PLA?

  • 04

    Why is the human connection still vital in online education despite AI advancements?

  • 05

    How are they maintaining a 77% retention rate for online students?

  • 06

    Embedding AI literacy across all programs, not just technology fields

Show notes

⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠⁠It's YOUR time to #EdUp

In this episode, brought to YOU by HigherEd PodCon

YOUR guest is Christa Montagnino, Vice President for Online Operations at Champlain College⁠⁠

YOUR cohost is Shubh Mishra, Head of Business Development & Partnerships, LeadSquared

YOUR host is ⁠⁠⁠⁠Dr. Joe Sallustio

  • How has Champlain College Online grown to over 100 programs in just 2.5 years?
  • What role does AI literacy play across all degree programs at Champlain?
  • How is Champlain addressing student debt through innovative approaches to credit transfer & PLA?
  • Why is the human connection still vital in online education despite AI advancements?
  • How are they maintaining a 77% retention rate for online students?

Topics include:

  • Embedding AI literacy across all programs, not just technology fields
  • Creating stackable credentials that build student confidence
  • Using AI to free up advisors for more meaningful student interactions
  • Respecting students' prior learning through no-cost PLA
  • Personalizing communication plans for each student's needs
  • Breaking down geographic & generational barriers through online education

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